Shipping Policy

Shipping Policy

Effective Date: June 26, 2026

Welcome to Explore Deals. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and ship your orders.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location.

Location Estimated Delivery Time
Major Cities 2–5 Business Days
Other Areas 3–7 Business Days
Remote Locations 5–10 Business Days

Delivery times are estimates and may be affected by weather, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout based on:

  • Delivery location

  • Package size and weight

  • Selected shipping method

We may also offer Free Shipping on selected products or orders that meet a minimum purchase amount during promotional periods.

Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email or SMS

  • Your tracking number (if available)

  • A link to track your shipment

You can also log in to your Explore Deals account to check your order status.

Delivery Information

Please ensure that:

  • Your shipping address is complete and accurate.

  • Your contact number is active and reachable.

  • Someone is available to receive the package during delivery hours.

Explore Deals is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer.

Delivery Delays

Although we strive to deliver orders on time, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Customs or regulatory inspections (for international shipments)

  • High order volumes

We appreciate your patience and understanding in such situations.

Failed Delivery Attempts

If delivery cannot be completed after multiple attempts:

  • The package may be returned to our warehouse.

  • Additional shipping charges may apply for re-delivery.

  • Our customer support team will contact you to arrange the next steps.

Damaged or Missing Items

If your package arrives damaged or if items are missing:

  • Contact us within 48 hours of receiving your order.

  • Provide your order number and clear photos of the package and products.

  • We will investigate the issue and work to resolve it as quickly as possible.

International Shipping

International shipping may be available for selected destinations.

Please note that:

  • Delivery times vary by country.

  • Customs duties, taxes, and import fees are the responsibility of the customer unless otherwise stated.

  • Customs processing may cause additional delivery delays.

Contact Us

If you have any questions about shipping or your order, please contact us:

Explore Deals

Email: support@exploredeals.com

Phone: +92 XXX XXX XXXX

Customer Support Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM

  • Saturday: 10:00 AM – 4:00 PM

  • Sunday: Closed

Thank you for choosing Explore Deals. We appreciate your trust and are committed to delivering your orders quickly, safely, and reliably.